Rut200 Hotspot success page Android phones

Hello,

New here. I have 4 rut200 and i want to do something simple. I want all of them to have a simple hotspot to provide internet. I have succeed on that, but before the guest can roam to the internet i want them to pass from my site. In a pc with the success page it works. when i log in with an android phone after i instert the password immediately closes the pop up browser thus the guest doesnt enter my site. Is there a way to fix that or make the phone to open its default browser in my page?

Hello,

Thanks for contacting Teltonika Networks’ technical support team.

Make sure that the WebUI is showing the correct success page setting. Go to Services → Hotspot → General → edit your hotspot instance → general settings section → Success page parameter.

Since the PC displays your custom success page, then the WebUI settings should be correct.
I have tried to replicate your scenario by creating a Wi-Fi hotspot with a custom success page and using an Android phone for authentication. The success page did in fact open but after a second the pop-up browser closed by itself.

Then the hotspot authentication was tested with an iPhone. The success page stayed indefinitely and needed to be closed manually by clicking “Done”.

After browsing other forums, you can find that other networking devices from other manufacturers also have this problem. Meaning, this issue is coming from Android OS.

If you have more questions, feel free to ask.

Best regards,

Tautvydas

So is their a way to fix that?
For exaple make a different hotspot or use something else

Since this problem is not RUTOS specific, that means the problem originates from the Android OS / Google side and depends on their policy. Teltonika Networks is not responsible for other products and their support.

Regardless, we will notify our RnD department about this issue. Unfortunately, we cannot tell the deadline for the potential fix.

If you have more questions, feel free to ask.

Best regards,

Tautvydas

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