RUT 956 won't send texts from Vodafone SIM cards

Networking Solutions
1

Hi,

I am in Ireland and having trouble getting RUT 956 to send test text message from the webpage. The client has supplied a Vodafone SIM card and RUT 956 connects no problem but won’t send a test message. Then when I put in my own SIM card (Three) it sends test message no problem.

I put the Vodafone SIM into a phone and it can send texts and APN (live.vodafone.com) is also matching what RUT is using. I also tried using a different Vodafone SIM and also didn’t work.

Firmware version is 7.14 (required by supplier we bought from) but I have also tried with 7.18 and also same problem.

Called tech support and was advised to send message here.

Thanks

4

Hello,

For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 16632.

Thank you,

V.