I have problem with a RUT950 at customer site.
The device has to be rebooted manually at least every day because it has lost internet connection.
I have upgraded to the latest fw today, but the problem still remain.
Attached snippets from the logs:
Mobile data disconnected (internal modem)
Event log:
| 2459 | 2025-05-09 10:48:33 | Network Operator | Connected to 20201 operator (internal modem) |
|---|---|---|---|
| 2458 | 2025-05-09 10:48:33 | Network Type | Joined LTE network (internal modem) |
| 2457 | 2025-05-09 10:48:33 | Mobile Data | Mobile data connected (internal modem) |
| 2456 | 2025-05-09 10:48:19 | Failover | Switched to backup WAN (mob1s1a1) |
| 2455 | 2025-05-09 10:48:15 | Failover | Switched to backup WAN (mob1s1a1) |
| 2454 | 2025-05-09 10:48:00 | Failover | Switched to backup WAN (mob1s1a1) |
| 2453 | 2025-05-09 10:47:08 | Failover | WAN (mob1s1a1) is down, no more backups to switch |
| 2452 | 2025-05-09 10:47:07 | Mobile Data | Mobile data disconnected (internal modem) |
| 2451 | 2025-05-09 10:46:46 | Failover | WAN (mob1s1a1) is down, no more backups to switch |
| 2450 | 2025-05-09 10:46:45 | Mobile Data | Mobile data disconnected (internal modem) |
| 2449 | 2025-05-09 10:46:01 | Network Operator | Connected to 20201 operator (internal modem) |
| 2448 | 2025-05-09 10:46:01 | Network Type | Joined LTE network (internal modem) |
| 2447 | 2025-05-09 10:46:01 | Mobile Data | Mobile data connected (internal modem) |
| 2446 | 2025-05-09 10:45:49 | Failover | Switched to backup WAN (mob1s1a1) |
| 2445 | 2025-05-09 10:45:34 | Failover | Switched to backup WAN (mob1s1a1) |
| 2444 | 2025-05-09 10:43:21 | Mobile Data | Mobile data disconnected (internal modem) |
| 2443 | 2025-05-09 10:43:19 | Failover | WAN (mob1s1a1) is down, no more backups to switch |
| 2442 | 2025-05-09 10:43:09 | Mobile Data | Mobile data disconnected (internal modem) |
| 2441 | 2025-05-09 10:43:06 | Failover | WAN (mob1s1a1) is down, no more backups to switch |
System log:
Fri May 9 10:36:41 2025 daemon.info dnsmasq-dhcp[4138]: read /etc/ethers - 0 addresses
Fri May 9 10:37:14 2025 daemon.err rms_mqtt[8058]: [handle_mosquitto:188] error: Connection timeout (60), retrying
Fri May 9 10:37:42 2025 kern.info kernel: mctl: writting ‘1’ to /sys/class/gpio/modem_power/value
Fri May 9 10:37:42 2025 kern.info kernel: mctl: writting ‘0’ to /sys/class/gpio/modem_power/value
Fri May 9 10:38:12 2025 kern.info kernel: mctl: writting ‘1’ to /sys/class/gpio/modem_power/value
Fri May 9 10:38:12 2025 kern.info kernel: mctl: writting ‘0’ to /sys/class/gpio/modem_power/value
Fri May 9 10:38:14 2025 daemon.err rms_mqtt[8058]: [handle_mosquitto:188] error: Connection timeout (60), retrying
Fri May 9 10:38:42 2025 daemon.err modem_trackd[2903]: Modem is unresponsive, cycling Reset GPIO…
Fri May 9 10:38:42 2025 kern.info kernel: mctl: writting ‘1’ to /sys/class/gpio/modem_reset/value
Fri May 9 10:38:43 2025 kern.info kernel: mctl: writting ‘0’ to /sys/class/gpio/modem_reset/value
Fri May 9 10:38:43 2025 daemon.err modem_trackd[2903]: Unable to turn on 1-1 modem, please repeat this operation
Fri May 9 10:38:48 2025 kern.info kernel: [ 1020.266374] usb 1-1: new high-speed USB device number 93 using ehci-platform
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.442313] option 1-1:1.0: GSM modem (1-port) converter detected
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.448985] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB0
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.457069] option 1-1:1.1: GSM modem (1-port) converter detected
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.463707] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB1
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.471836] option 1-1:1.2: GSM modem (1-port) converter detected
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.478525] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB2
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.486672] option 1-1:1.3: GSM modem (1-port) converter detected
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.493285] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB3
Fri May 9 10:38:49 2025 kern.warn kernel: [ 1020.582473] qmi_wwan: probe of 1-1:1.4 failed with error -22
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.596654] qmi_wwan 1-1:1.5: cdc-wdm0: USB WDM device
Fri May 9 10:38:49 2025 kern.info kernel: [ 1020.611975] qmi_wwan 1-1:1.5 wwan0: register ‘qmi_wwan’ at usb-1b000000.usb-1, WWAN/QMI device, f2:6b:91:95:ee:e3
Fri May 9 10:38:49 2025 user.warn kernel: [ 1021.183018] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/ahb/1b000000.usb/usb1/1-1/1-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
Fri May 9 10:38:50 2025 user.warn kernel: [ 1022.119837] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/ahb/1b000000.usb/usb1/1-1/1-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
Fri May 9 10:38:51 2025 user.warn kernel: [ 1023.091442] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/ahb/1b000000.usb/usb1/1-1/1-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
Fri May 9 10:38:52 2025 user.warn kernel: [ 1023.537148] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/ahb/1b000000.usb/usb1/1-1/1-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
Fri May 9 10:38:58 2025 daemon.info gsmd[2845]: [ubus_notify_event:299] error: [MODEM_UBUS] Failed to send ubus notify for 1-1 [05c6:f601] modem!
Fri May 9 10:38:58 2025 daemon.info mobifd: [gsm.modem0] Starting modem settings init
Fri May 9 10:38:58 2025 daemon.info mobifd: [gsm.modem0] SIM is ready
Fri May 9 10:38:58 2025 daemon.err mobifd: [gsm.modem0] GSM error in “generic_timezone_set_cb:1656” (Failed to parse response), gsmd_method_id: “159”
Fri May 9 10:39:02 2025 daemon.info mobifd: [gsm.modem0] SIM is ready
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] Modem settings init completed
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] Starting connection setup
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] Attempting to establish connection to operator with “15s” of timeout
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] Connected to operator “20201”
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] -CFUN- Functionality: “Full”
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] -COPS- Mode: “Auto”, operator: “20201”
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] -CREG- Mode: “Enabled (with location information)”, status: “Roaming”, LAC: “4150”, cell ID: “26691339”, technology: “E-UTRAN”
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] -CGREG- Mode: “Enabled (with location information)”, status: “Roaming”, LAC: “4150”, cell ID: “26691339”, technology: “E-UTRAN”
Fri May 9 10:39:04 2025 daemon.info mobifd: [gsm.modem0] -CEREG- Mode: “Enabled (with location information)”, status: “Roaming”, LAC: “4150”, cell ID: “5”, technology: “Unknown”
Fri May 9 10:39:05 2025 daemon.info mobifd: [gsm.modem0] IP address on PDP context “1”: “10.15.138.15”
Fri May 9 10:39:05 2025 daemon.notice netifd: Interface ‘mob1s1a1’ is setting up now
Fri May 9 10:39:05 2025 daemon.notice netifd: mob1s1a1 (30069): wwan[30069] Using wwan usb device on bus 1-1
Fri May 9 10:39:06 2025 daemon.notice netifd: mob1s1a1 (30069): wwan[30069] Using proto:qmux device:/dev/cdc-wdm0 iface:wwan0 desc:MeigLink SLM750
Fri May 9 10:39:07 2025 daemon.notice netifd: mob1s1a1 (30069): Quering active sim position
Fri May 9 10:39:07 2025 daemon.notice netifd: mob1s1a1 (30069): Calculated qmimux ifname: qmimux0
Fri May 9 10:39:14 2025 daemon.err rms_mqtt[8058]: [handle_mosquitto:188] error: Connection timeout (60), retrying
Fri May 9 10:39:15 2025 daemon.notice netifd: mob1s1a1 (30069): Request timed out
Fri May 9 10:39:18 2025 user.notice root: uqmi -d /dev/cdc-wdm0 --timeout 6000 --wda-set-data-format --link-layer-protocol raw-ip --ul-protocol qmap --dl-protocol qmap --dl-max-datagrams 16 --dl-datagram-max-size 4096 --ul-max-datagrams 11 --ul-datagram-max-size 4096 --dl-min-padding 0
Fri May 9 10:39:18 2025 daemon.notice netifd: mob1s1a1 (30069): Starting network mob1s1a1 using APN: halebop.telia.se
Fri May 9 10:39:18 2025 user.notice netifd: uqmi -d /dev/cdc-wdm0 --timeout 6000 --set-client-id wds,18 --release-client-id wds --modify-profile --profile-identifier 3gpp,1 --profile-name profile1 --roaming-disallowed-flag no --auth-type none --apn halebop.telia.se --pdp-type ip
Fri May 9 10:39:19 2025 user.notice netifd: uqmi -d /dev/cdc-wdm0 --timeout 6000 --get-client-id wds
Fri May 9 10:39:19 2025 daemon.notice netifd: mob1s1a1 (30069): 18
Fri May 9 10:39:19 2025 daemon.notice netifd: mob1s1a1 (30069): cid4: 18
Fri May 9 10:39:19 2025 user.notice netifd: uqmi -d /dev/cdc-wdm0 --timeout 6000 --wds-bind-mux-data-port --mux-id 1 --ep-iface-number 4 --set-client-id wds,18