Hi,
I can’t login to RUT950 webUI.
Step 1. I did firmware update (RUT9XX_R_00.06.09.5_WEBUI.bin) in “Bootoader menu” and managed to get in to webUI.
Step 2. Being stupid, I tried to update there to newer firmware (RUT9_R_00.07.06.13_WEBUI). WebUI hanged and now I am back in the starting point: can’t login to that damn webUI
Well, I did step 1. again but this time I can’t get in to webUI anymore. Did I bricked the thing?
Hi,
Could you please confirm the product code of your RUT950 device? It might be that you have a legacy-design device if the product code is RUT950xG1xxx.
Additionally, have you tried performing a factory reset by holding the reset button for at least 14 seconds?
Best regards,
Hi!
It says on the back of the device:
RUT950U022C0
serial 1107070648
I have done factory reset multiple times.
Hello,
Thank you for the information.
Based on your description, the issue may be related to lost manufacturing information after the firmware update. To investigate and troubleshoot this further, I’ve sent you a form to complete. Please use ticket ID: 10714 when filling out the form. Once submitted, we will reach out to you privately to assist you further and work towards resolving the issue.
Best regards,