Hi,
A few days ago, I setup MFA for Teltonika RMS. I was able to log in right away, but I haven’t been able to login since then. I get the message “Confirmation failed.”.
I did not record the recovery codes so I’m unable to reset them. Can support reset them?
Thank you for confirming the method you selected.
Could you please specify what you mean by ‘you weren’t able to log in’? Are you entering a code from the app and receiving a ‘Confirmation failed’ message? If so, please double-check if you are entering the code correctly (I’ve just tested it now and everything works fine) and try logging in again.
Please let me know how it goes!
When I go to RMS | Remote management system (teltonika-networks.com) and enter my username and password, it prompts to enter a verification code. I set this up recently as a time based one-time password.
Every time I enter the verification code from my authenticator app I will get the following error:
I do not have the recovery codes.
I would like to either remove the time based one-time password, or change the method to email verification.