Hello Teltonika Support Team,
I have identified an issue in RMS when an SSO-enabled user invites an external user who is not part of the SSO domain.
The behavior is as follows:
- An RMS user authenticated through SSO invites an external user from a non-SSO domain.
- The external user receives the invitation email.
- However, the email contains a “Login with SSO” link instead of a “Register” link.
- As the invited user is external and does not belong to the SSO domain, they cannot complete the registration process.
I performed the same test with a standard non-SSO RMS user:
- A non-SSO user invites the same type of external user.
- In this case, the invitation email correctly contains the “Register” link.
- The external user can then register and access RMS normally.
The issue therefore appears specifically when:
SSO-enabled RMS user → invites external non-SSO user
In this scenario, RMS seems to generate the wrong invitation email/template or authentication link for the invited user.
Could you please investigate this behavior and confirm whether this is a known issue? If so, could you also advise on a workaround or correct it in RMS?
Thank you for your help.
Best regards,
Anthony