RMS credits purchase problems with instantbuyrms.com

[aokelly]

Hello,

I attempted to purchase credits for RMS on the https://instantbuyrms.com/ website.

I selected RMS License | 12 Credits entered my details and selected place an order.

The wizard failed to proceed at this point and i received no confirmation either on screen or by email to confirm the purchase had been successful.

I actually tried this again which well maybe wasn’t too smart. Same result.

I then checked my bank and the transactions had been deducted from my account (€36 x 2).

I never received an emails or details confirming my purchase.

I emailed info@instantbuyrms.com 11 days ago and also yesterday and I have received no response.

All of this is a real pity as the RMS service is very useful.

Any suggestions welcome.

[Marija]

Hello,

I will need some information about your purchases as well as sensitive details regarding your RMS account. For this reason, I have sent you a form to fill out. Once it is completed, I will contact you privately.
When filling out the form, please use the ticket ID “15425”.

Thank you.

Best regards,

[isannos]

I have exactly the same problem. At the final payment page the small window stays gray for ever (paid with credit card). I did the payment procedure twice. I received no email. That looks really bad

[Marija]

Hello @isannos,

I have sent you a form to fill out. Once it is completed, I will contact you privately.
When filling out the form, please use the ticket ID “15425-2”.

Thank you.

Best regards,

[isannos]

You sent it to my email? I received nothing.

[Marija]

Hello @isannos,

You should receive the form at the email address you used to register on the forum. I have resent it—please let me know if you still haven’t received it.

Best regards,

[isannos]

I still can’t buy credits. I submitted the form.