Hello,
originally I wanted to move packs (management 10y + data 10y) to another company to be assigned to devices attached to that company. It seems I did it by wrong way - created codes. Then I activated them unfortunatelly under the same company as codes have been originated.
So now is the code used, but the packs seems be lost. Is there a solution for it please?
Hello,
In this case, I recommend reaching out to us directly by using the form available here: Contact Us. Our team will assist you further in resolving this issue.
Best regards,
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