RMS API / Remote access outage

[Estexs]

Same Issue here

RMS Router not reachable

All Router in RMS are not reachable despite beeing online I get “Timeout.” when I try to reach them via WebUI All our Systems are currently down and not working. Customers calling already. Is there a Issue? We tried to restart the affected routers remotely but no success. Monitoring shows that they are online but any attempt to access them results in timeouts.

I already tried to call Teltonika but nobody answered.

ETA would be good, as I also mentioned that all our Devices are currently not responding despite showing online.

Its not the first time, after the major outtage when they had Maintenance im very nervous about this Issue again…