RMS activation for legacy FW

Hi,

I wanted to delegate access to one of the RUT devices to an end client. To do so, I created a sub company. I then unregistered the device from the main company (where RMS worked perfectly fine with this device) and re-registered it under the sub company.

After re-registering it, it is now asking to configure an authentication code in the device. However, the device is an older RUT950 which can only run legacy (00.06.*) firmware, so I cannot set any authentication code.

How can I complete the registration of this device?

Hello,

I will need to contact you privately regarding this matter, so I have sent you a form to fill out. Once completed, I will get in touch with you. For the ticket ID, please use “6608”.

Best Regards,

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