Repeatedly have to enter pin after reboot RUT241

After rebooting my RUT241, i have to repeatedly enter the pin code for the eSim. This makes the ‘auto reboot’ function not usefull. The strange part is that the number of times i have to re-enter the PIN code is different between reboots. This is what happens in detail:

  1. I travel with my RUT241 in my camper. Sometimes the connection is lost on the way. I then want to (auto) reboot the RUT241
  2. After the RUT241 is rebooted, the connection is not restored
  3. When i log in, i see a orange triangle warning symbol next to “SIM Card” in Status, Network, Mobile. When i hover my mouse over the organge triangle, the message is shown that the pin code of the sim card has to be entered.
  4. I enter the pin code (0000 in this case), and another message is shown that i have to be certain that i entered the right pin-code, otherwise the sim card will be blocked.
  5. The modem then starts re-initializing, sometimes the connection is restored in the first attempt, but other times the orange triangle warning sign re-appears and i have to enter the pin-code again.
  6. Below is the log of an instance where i had to (re)enter the pin-code three times before the connection was restored. Please note that the error message that the sim card was not inserted already occurred before i logged in as admin.
  7. “SIM state changed to not inserted (internal modem)” is clearly not correct: we are talking about an eSIM.

My questions:

a) is it normal the pin code of a sim card has to re-entered after a reboot? If yes, that makes the auto-reboot function not usefull

b) is it possible a pin code of ‘0000’ triggers a bug in the firmware?

c) can i create a script which re-enters the pincode automatically when needed?

By the way: i do not prefer eSims with a pin code, but sometimes thats not my choice.

2025-09-23 19:32:13 SIM status Events Info SIM state changed to not inserted (internal modem)
7639 2025-09-23 19:31:39 SIM status Events Info SIM state changed to not inserted (internal modem)
7638 2025-09-23 19:29:53 SIM status Events Info SIM state changed to not inserted (internal modem)
7637 2025-09-23 19:27:09 Web UI Connections Notice User “admin” successfully authenticated on HTTP from 192.168.1.149 to 192.168.1.1
7636 2025-09-23 19:23:23 SIM status Events Info SIM state changed to not inserted (internal modem)
7635 2025-09-23 19:21:43 SIM status Events Info SIM state changed to not inserted (internal modem)

Hi,

Don’t you want to just remove the PIN code from your SIM card?

To do that, navigate to the “System → Maintenance → CLI” menu, log in (login: root, password: <your device’s password>), and then execute the following command:

gsmctl -A "AT+CLCK=\"SC\",0,\"0000\""

I have never thought of that! I’ll try.

Hello @pwhooftman,

Please let me know how it goes and whether the provided solution helped resolve your issue.

Best regards,

I noticed that there were formatting issues in my previous message. It seems this forum likes to replace the quote symbol, if it copied-formatted in the wrong order.

I edited my previous message and fixed the formatting issue. Repeating the correct command below as well:

gsmctl -A "AT+CLCK=\"SC\",0,\"0000\""

It was even more easy: Network, Mobile, Utilities, Unlock SIm-card.

This solves my problem.

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