Register my rut241

NETWORKING SOLUTIONS
1

its telling my on the remote webpage Teltonika RMS | Remote management system that i need to Activate the unit…HTF do I do that when none on the phone numbers work.

2

Where does it say you need a phone number to activate a router on RMS?

3

i need to call, i cant afford to wait around for a chat box

4

Need to call who, for what, please explain further as you are no really outlining what your actual is?

5

Hi…

Maybe he is want to talk with some engineer… person to person support.

7

Hello and welcome to Teltonika Community!

Thank you for reaching out!

Could you clarify which phone number you are referring to? A phone number is not required to add a device to RMS. It is only needed if you are setting up two-factor authentication for your account.

Here’s a step-by-step guide for adding your RUT241 to your RMS (Remote Management System) account:

  1. Log in to RMS
  1. Add a New Device
  • Once logged in, navigate to Management > Devices.
  • Click on the + ADD button.
  • This will redirect you to the “Add Device” page.
  1. Choose Device Type
  • On the “Add Device” page, select the RUT device series.
  1. Enter Device Information
  • Enter a custom device name (for example, “Office Router”).
  • Fill in the device details:
    • Serial Number
    • LAN MAC address
    • Device Password
  • You can find this information on the label at the bottom of the device or in the device WebUI under Services > Cloud Solutions > RMS.
  1. Submit the Information
  • After entering the device information, click Submit.
  • The device should now be visible in your RMS account.
  1. Ensure Device is Connected to RMS
  • If the device does not appear online in RMS after some time, verify that RMS is enabled on the device.
  • To check this, go to the device’s WebUI, navigate to Services > Cloud Solutions > RMS, and ensure that Enabled is selected under Connection Type.
  1. Authentication Code (if required)
  • In some cases, an authentication code will be provided when adding the device.
  • This code is used to authorize the device with your RMS account and is not related to the admin password of the device.
  • Insert this authentication code into the device’s RMS configuration to complete the process.
  1. RMS Credit
  • Newly added devices receive 1 free RMS credit, which allows you to monitor and configure the device via RMS for one month.
  • Additionally, new accounts receive 5GB of data, which is used for the connection option that allows you to access the WebUI of the device without the need for a public IP address.

By following these steps, your RUT241 should be successfully added to your RMS account.

For more information about adding a device to RMS please visit: RMS Devices - Teltonika Networks Wiki

There is also a Video guide: How To Add a New Device to RMS | Learn RMS | Episode 02

You can read more about RMS here: RMS - Teltonika Networks Wiki

Please let me know if you have further questions.

Best regards,
Kacper

8

Thank you , now would you happen to have a step by step for the Fallover…when the internet goes down the cell card will not take over

9

Hi…

Try here…
https://wiki.teltonika-networks.com/view/RUT241_Failover