Hi all,
When selecting “Day” period it shows “No mobile usage data collected” but this is impossible because I read it remotely. When selecting a longer period the current day is zero, yesterday (when I done the upgrade) seems coherent at last until upgrade.
Realtime Data > Trafic > mob1s1a1 works correctly.
Reboot don’t change anything, “Used data / Data limit” seems to by reset but it is unsure because the modem is only testing now, so usage is low.
This modem was upgraded 7.14.3 without keeping setting a week ago. Upgraded to 7.15 remotely yesterday. Is has never seen the 7.14.0 and 7.14.1 buggy firmware.
Thank you in advance.
Hello,
Thank you for bringing this matter to our attention.
This issue is currently being actively analyzed by our R&D team, and it’s expected to be resolved in the upcoming firmware versions.
We truly appreciate your collaboration and patience in the meantime.
Best regards,
Thanks for the response,
Today the “No mobile usage data collected” appears in all tabs (day, week … and custom).
Also in “Network” > “Mobile” I have :
- Data received : N/A
- Data sent : N/A
“Mobile” > “Limits” and “Realtime Data” > “Traffic” seems to count correctly.
Edit : “Mobile” > “Limits” was reset during the periodic connection restart done every 24h by the carrier (including IP change).
Note : I also notice a bug concerning older firmwares in “Realtime Data” > “Traffic” when selecting “week” option. When looking at >48h old data all the usage seems to concentrated at 23h. This alters values for the “2 days ago” bar in “Realtime Data” > “Traffic” and “Realtime Data” > “Mobile Usage”.
“Realtime Data” > “Traffic” on a in use modem with 7.14.2 firmware :
For my application the mobile usage is almost constant with just a little transfer at night (the right 48h part in traffic graph is ok).
Thanks,
