Problem with RUT901

if I try to configure the RUT901 by an VPN connection it is not possible to configure everything. E.G port forwarding: if I try to change the port by using VPN connection it occurs an error. Using LAN direct it is ok

second thing: If I try to call a https client behind the RUT901 “internal server error occurs”

1 Like

Greetings,

For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 16910.

Best Regards,
Justinas

We did two very long service calls, are there any news regarding my problems? First issue: I can not reach a https client by vpn behind the RUT901 and I can not change port forwards by vpn. It is urgent.

Greetings,

Have you had a chance to check the settings on the end device itself, as we discussed over the phone?

I’ve forwarded the issue to our Research and Development team regarding the inability to perform configuration through the Web UI when using the VPN.

Best Regards,
Justinas

I need a solution with VPN on the current RUT901 and also RUT200. I have no chance to use my VPN . It is connected but I can not open the Router by VPN. How can I reach the WEB UI by VPN??

Greetings,

Apologies for the delayed response.

I have sent you an email, could you please reply to it with the necessary information?

Best Regards,
Justinas

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