Problem finishing setup wizzard

Have problem finishing my RUT241 setup

Connection State: Failure (Failed to resolve hostname)

Hostname is pre installed: rms.teltonika-networks.com

It also marks a “red dot” problem on Port: Pre installed: 15009

What to do ? :slight_smile:

Hello,

This should not impact your day-to-day operations as this is only required for our Remote Management System (RMS) service.

Best regards,

OK thanks - I can connect to the network but there is no Internet available ?
The SIM card is activated?

Hello,

I can’t say it without further information. Please take a screenshot of your Status → Network → Mobile.

Best regards,

Before going any further, can you please upgrade your box to firmware version 07.08?
If possible with “Keep Settings” unticked.

RUT241 Firmware Downloads - Teltonika Networks Wiki

It is really hard to troubleshoot old software versions…

Hello,

Please switch to advanced mode to make all settings visible.

Then, take a screenshot of the following: Status → Network → Mobile.

Also, ensure that your SIM card is inserted correctly and that the mobile antennas are properly attached.

Best regards,

I did the upgrade yesterday and after and re-inserted the SIM card.
Still didnt work. Checked again this morning and now it is working?? :slight_smile: