Have problem finishing my RUT241 setup
Connection State: Failure (Failed to resolve hostname)
Hostname is pre installed: rms.teltonika-networks.com
It also marks a “red dot” problem on Port: Pre installed: 15009
What to do ?
Have problem finishing my RUT241 setup
Connection State: Failure (Failed to resolve hostname)
Hostname is pre installed: rms.teltonika-networks.com
It also marks a “red dot” problem on Port: Pre installed: 15009
What to do ?
Hello,
This should not impact your day-to-day operations as this is only required for our Remote Management System (RMS) service.
Best regards,
OK thanks - I can connect to the network but there is no Internet available ?
The SIM card is activated?
Hello,
I can’t say it without further information. Please take a screenshot of your Status → Network → Mobile.
Best regards,
Before going any further, can you please upgrade your box to firmware version 07.08?
If possible with “Keep Settings” unticked.
It is really hard to troubleshoot old software versions…
Hello,
Please switch to advanced mode to make all settings visible.
Then, take a screenshot of the following: Status → Network → Mobile.
Also, ensure that your SIM card is inserted correctly and that the mobile antennas are properly attached.
Best regards,
I did the upgrade yesterday and after and re-inserted the SIM card.
Still didnt work. Checked again this morning and now it is working??