Problem accessing server using RMS vpn

Hello all,

I have set up a VPN using the RMS cloud on my newly purchased RUTX08 device. The device’s LAN port is connected to the same Cisco switch as my server, and I have assigned it a static IP. Both the RUTX08 and the server are on the same network. However, after logging into the RMS VPN, I am unable to ping or RDP into the server.

Server IP: 192.168.254.226 /24
RUTX08 IP: 192.168.254.200 /24

Any insights or suggestions to resolve this issue would be appreciated.

but…
When do a cli/ssh to RUT and do ping from the RUT to SERVER. worked?

yes, I can ping from server to RUT and RUT to server.

hi…

Are you using BETA vpn client? to connect you computer to RMS vpn cloud and from this connection access your rut (already also at rms vpn cloud)

Please… can you elaborate a little more?

Hi Marcelo,

Thank you for your reply, I just wanted to clarify, from CLI of my RUT i can’t ping the server also I can’t ping RUT from my server. I have downloaded the RMS vpn software from RMS cloud and I believe its beta. I have executed factory reset on my device and will start from scratch.

after the factory reset, i was able to ping from RUT cli to server and from Server to RUT ip address. i downloaded openvpn application and import vpn configuration. I was able to login but still can’t ping or RDP to my server from VPN.

Hi.

Here… you can ping…

Here… stop to ping?

and now… it is ping, again…

When you wrote… “I was able to login”… are you saying… using RMS VPN at my computer, I can login to RUT.
But… When try to do a ping, still using VPN, you cannot ping your SERVER. Correct?
So… The gateway of your server (RDP) is the RUT?

Hi Marcelo,

Yes, i was able to login to vpn but couldn’t ping the IP of the server or the LAN interface from my laptop connected to RMS VPN.
my Cisco switch is a layer 3 switch and gateway is the vlan IP 192.168.254.254

the gateway of my server is my VLAN interface 192.168.254.254
from my laptop while connected to rms vpn I couldn’t ping LAN interface of RUT 192.168.254.200 or my server ip 192.168.254.226

and… the ip address of your machine when you are connected at vpn?
Do you cisco knows the network ip address of your vpn?

IP address of my machine is 192.168.255.10
RUT and my Server is on the same network, I am not routing anything to RUT, its just another device on the same network

I have also noticed default gateway is missing after VPN is up. is this normal?

Hi…
your server + cisco + rut are in the network 192.168.254.x
your pc (vpn) are in the network 192.168.255.x

So… RUT can be connect from you pc, because it is in the same vpn of you.

But… CISCO and SERVER are not. They need to know the network of your pc (vpn).

Who is the gateway of your SERVER and the CISCO?

I have fixed the problem by enabling masquerading rule and now I am able to rdp or ping my server while on rms vpn. hope this help to other people.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.