We have many routers on remote equipment. These consist of RUT240,241’s and now 956’s.
We use Zerotier to connect to these for remote support. Right now I have 4 on my desk including a brand-new 956 that for the life of me I cannot get port forwarding working.
I’m convinced all the settings are the same. Can lend any advice? I’m sure its something simple.
Secondly, Should I be using something other than Zero tier? what do you recommend?
Firstly, make sure that zerotier is properly established by verifying in CLI using zerotier-cli info command. Then, when creating the portforwarding rule, change the source zone to zerotier. This will check any incoming request from zerotier (external port) and forward it the the designated LAN device.
The exact same thing has been happening to us for the last 3 days.
In our case we use the RMS VPN and we have come to the conclusion that it is a problem of the router’s internal redirection to the LAN port.
More than 90 routers that were doing a simple port forwarding have stopped working. We called our sales representatives (Laurynas and Martynas) during the 3 days and received no answer.
We ruled out a VPN problem because we simply cannot ping from the router (192.168.1.1) to 192.168.1.10.
We changed the ip of the device to 192.168.1.11 and it worked for a few hours. We changed it yesterday and today it was not working again. We didn’t make any changes to any router, we didn’t update anything, it just stopped working for no apparent reason.
We have updated the routers and it still does not work. We have reset the routers to factory defaults and it still does not work.
We don’t know what to do and it seems to be happening to more people.