Under load, the modem heats up to 98°C. Parts of the frequency bands—in my case, 5GN1—are disconnected. Occasionally, the modem completely loses its network connection and restarts. It is currently installed indoors at a room temperature of 22°C. Without any load—i.e., no downloading or streaming—the temperature hovers around 82–85°C.
As it stands, the modem is useless. It remains unclear whether it suffers from a technical defect.
A log file has been generated. Where can I upload it?
Serial of the Unit is 6010094724 , HW Version 0003, Batch 0020
I have registered the modem for an exchange with the supplier, Jacob Elektronik.
Let’s see if the replacement unit works any better.
