Hello,
I have defenitly a carg with data volumen and and the router says that he is connected but it doesnt work, chekced it with two different cards.
Any idea ?
Best wishes Guido
https://1drv.ms/i/c/07275decf427928b/Eeph4vMzthtIjPH0Gq1TOmIBi6nipISh5KJkU8iK7Cn30g?e=K6QQYs
Good afternoon,
I can see that in operator state Roaming is switched on. Can you advise me what country this Sim card is from, and what country are you using it in?
Are you able to see if a local Sim card would work in the device? As the rest of the settings look okay, you are connected to an operator, and to a band, connection levels are good, you are just not receiving data from the ISP.
Please advise if in WEBUI Network → Wan you get an IP address from your provider?
Also :
Can you advise me how are you testing the internet connectivity?
Please also advise what typo of device are you trying to use with our device.
Advise of the topology. What is trying to connect to what.
Are all of the devices that are connected to our product, not receiving internet/mobile connection?
Can you also advise what APN you are using for connection? Did EE give you a manual APN, to use abroad with the Sim card?
Regards,
Arturas