Hi, i got Fota v3.4.4. and hardware key via help desk and instruction how to update firmware to newer verison. Issue after firmware is lost configuration on device.
Our next problem is configuration update issue, what is sms command to recieve .bin configuration ? we got error after device recive settings.bin - STATUS is: Failed to validate file. Bad File Header detected. (15) What to do in this situation?
We wait for answer on help desk 3-4 days… Please give us instruciton how to fix this, write here to speed up process.
Thanks