It is quite obvious, that all reputable producers stand behind their products as long as they can. Otherwise it becomes rather a kindergarten my friend.
What brand of Tracking Devices are you using, except Teltonika?
Good day.
We apologize for causing inconvenience this issue you encountered was unexpected for our legacy devices (End-of-Life models). EOL Products
Regarding the firmware update, our regional team is available to assist you with resolving this matter. Please create a helpdesk ticket requesting guidance on setting up the FOTA Desktop application. Firmware updates, downloading configuration files, and uploading configuration files can all be managed through FOTA Desktop. You can refer to the official guide here: FOTA Desktop - Teltonika Telematics Wiki
Kindly ensure you follow the instructions provided by our engineers carefully to avoid any mistakes, similar to those previously mentioned.
Teltonika remains committed to delivering reliable solutions, even for End-of-Life products.
Best Regards
Maynard C
From Teltonika:
We would like to inform you that from January 1st, 2025, part of our legacy devices (From current reports mainly: FM11YX, FM12XX, FM53, FM4) stopped detecting satellites (GNSS loss ) which resulted in sending the same coordinates (or 0,0) to our client servers. We have encountered similar GPS rollover issue in early 2019. The patch on the latest base firmware versions is already available and potentially most of the customers who use the above products have upgraded to firmware that has the patch. However, there will be a part of customers who have not upgraded to the firmware, or are using specs that have not been upgraded.
AFFECTED DEVICES:
FM10 series
FM11 series
FM12 series
FM4 series
FM53 series
FMA series
thanks for sharing the files, Teltonika would do that for all the devices, anyway can you share FM12XX and FM34XX too
Hi.
I have the same problem with fm1200, I have more than 15 devices.
In the logs I see the message:
-[2011.01.02 00:03:04]-[NMEA.FILTER]->WARNING! Bad GPS Timestamp: 1736236443
firmware 01.03.19
Do you have a more recent firmware that can solve the problem?