No connection to device via RMS VPN Hub

[ninjaMajewski]

I have a RUT 300 router with RMS configuration.
In this router I have one device under 192.168.1.108 local IP address.

What I want is to create a VPN so I could access this device on my local computer - MacOS.
This is what I do:

1. Create a VPN Hub and add myself and this device as “Clients” (attached screenshot)
2. Add route for this 192.168.1.108 device from my router (attached screenshot)
3. In Teltonika RMS VPN app I can see this VPN and I enable it. MacOS recognized this and the VPN state is Connected.
   Unfortunately I can’t connect to 192.168.1.108 device or even ping it.
   I know it’s online, because when I connect to the router via RMS CLI I can ping and telnet it.

Tracerouter from my local computer ends with this result:

krzysztof@MacBook-Pro ~ % traceroute 192.168.1.108
traceroute to 192.168.1.108 (192.168.1.108), 64 hops max, 40 byte packets
 1  192.168.255.1 (192.168.255.1)  41.213 ms  41.923 ms  36.108 ms
 2  * * *
 3  * * *
 4  * * *

What am I doing wrong?

[TeWe]

Make sure your router is running on firmware 07.07.1

RUT300 Firmware Downloads - Teltonika Networks Wiki

[ninjaMajewski]

It is running on newest firmware: 07.07.1

[TeWe]

Did you follow the instructions and especially the part with “Modifying Firewall Zones”?

RMS VPN Hubs - Teltonika Networks Wiki

[ninjaMajewski]

Yes, I did. See my attachment:

[TeWe]

Did you restart the hub after configuring it? This is a crucial step…

[ninjaMajewski]

Yes, I did. I restarted the hub, the whole router and local VPN connection couple of times.

[TeWe]

Just tested for you on a RUTX50 running 07.07.1 by following exactly this video - and all is fine on my side…

https://www.youtube.com/watch?v=dfAudZR2wPY

[TeWe]

You have a quick Windows machine you can test your OpenVPN connection with?

[Marija]

Hello,

Please let me know if you are able to reach your RUT300 via the RMS VPN IP assigned to it so we can proceed.

Best Regards,

[ninjaMajewski]

Hi,
sorry for late reply.
I’ve tested it on a few devices and now I know how to do it.
Everytime I create a new VPN hub I have to connect to it on my computer and click this “Restart hub” button on MacOS app and then everything works fine.
Thank you all for help!

[TeWe]

Jup - see my post #5

[ninjaMajewski]

@TeWe I always did the hub restart after adding a new route in RMS online UI.
But I have to do it additionally in the MacOS client app.

[TeWe]

Good to hear you solved it.