Mobile Network type led on RUT9M_R_00.07.11.2

NETWORKING SOLUTIONS
1

Hi,
I have a RUT9M_R_00.07.11.2 where the Mobile Network type LED is flashing red every seconds to report a wrong indication of Failed 2G connection where instead it is connected with an LTE network successfully. If I press restart connection from router GUI it starts to operate correctly green.
Updated to 07.11.2 to fix an LEDMAN issue present in previuos version but still seeing this problem.
Any Idea?
Thanks
Matteo

3

Hello,

Could you please specify the model of the device you are using?

Additionally, providing step-by-step instructions on how to replicate the issue would be very helpful.

Best regards,

4

Hello,
here the infos requested: Device is RUT951 as stated running latest firmware.

  • Power up the unit
  • Leave time to boot properly
  • Mobile network type LED start blinking red and led field strength all UP
  • Login into the router and check for proper operation, running speed test and check for VPN connection active, all ok
  • But Mobile network type LED still flashing red 1 time a second

Hope this helps
Matteo

Power up the unit

5

Thank you for the detailed instructions.

Unfortunately, I was not able to reproduce this issue. Could you please share a screenshot of the Status → Network → Mobile page from the WebUI when the issue occurs?

Best regards,

6

Here it is

Mob Net Status
Mob Net Status1402×606 94.5 KB

7

Thank you for the screenshot. I have sent you a form to fill out. Once completed, I will contact you privately regarding this issue, as I will need a troubleshoot file from you. Please use “10901” as the ticket ID.
Thank you.

Best regards,

8

Hello,

The developers have confirmed this issue and are actively working on resolving it. The fix is expected to be included in a future release updates. Unfortunately, I don’t have an exact timeline at the moment.

I will keep you updated as soon as I have more information.

Thank you for your patience and understanding!

Best regards,

9

Hello,

I wanted to inform you that the issue with the LEDs has been fixed in the latest RutOS firmware version 7.11.3.

You can download the latest firmware from our wiki page here: RUT951 Firmware Downloads.

Please let me know if you have any further questions or require assistance!

Best regards,