Hallo der Router zeigt keinen Fehler im Handy finde ich ihn auch und das WLAN Symbol leuchtet, jedoch kommt es zu keiner Internet Verbindung bin total verzweifelt wer kann mir helfen
Good afternoon Knut,
I believe we had a phone conversation today. Glad you manage to find your way to our forum!
In the first instance, I have some troubleshooting steps I would like you to try :
Could you check, this Sim card in another device? And another Sim card in this device? Please double check if the Sim card has a Pin code.
Please check what firmware version does the device have, and upgrade it to the newest. Link : RUT241 Firmware Downloads - Teltonika Networks Wiki
Also please see if all of the antennas are correctly screwed on the device. Please clarify whether you use Teltonika original antennas, or third party?
Please also try to band-lock the device. Check which band the device connects to the easiest, and in WEBUI Network → Mobile → Connection change the band to manually connect to your preffered one. More info : Band Lock - Teltonika Networks Wiki
I would also like for you to change your APN from auto, to custom. I would either need to know what mobile provider you use, or you can simply find out, what apn your mobile provider uses, and manually type it in in WEBUI. Instructions : Auto APN - Teltonika Networks Wiki
Lastly, if problems persist, please also try to perform a bootloader reset on the device. This unique feature allows you to perform firmware update and reflash the device, which can potentially resolve the issue. Instructions on how to do so : [[RUT955 Device Recovery Options - Teltonika Networks Wiki
Firmware : RUT955 Firmware Downloads - Teltonika Networks Wiki
Regards,
Arturas