Lost my phone and teltonika ID

Networking Solutions
1

Hi, I have several Teltonika RUTX devices deployed and use RMS to manage them. A couple of days ago my phone got destroyed and lost access to Teltonika ID app. I reinstalled Teltonika ID and changed my password, however I have been unable to access the Teltonika RMS app because Teltonika ID shows “No Requests found.” Can you helo me?

Thanks
Luis

3

Hi there,

I have sent you a form for private communication, please fill in the form, and in ticket ID provide this query ID which is 14798. This form should arrive to your personal email address used to register to this site.

Regards,
Arturas

4

Hi, I haven’t received it yet. How long does it take for it to arrive? what’s the sender address? so I can look for it on spam/unwanted email.

Thanks

5

Hi,

You should have received it to your personal email inbox. I have resent it once again.

Regards,
Arturas

6

The email should arrive from [community-noreply@teltonika-iot-group.com]

7

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