Hi!
We have a RUTX50 in our company for productions on the road. Thus, it got some scratches to the back label. Unfortunately, we had to do a factory reset and now I’m unable to login to the device because I can’t read the default passsword.
Hello,
In this situation, you’ll need to obtain the serial number of the device and provide it to your designated sales manager or the reseller from whom you purchased the device for further assistance. Due to the sensitive nature of this information, the serial number cannot be shared here. Alternatively, you can also use the ‘contact us’ form available here for assistance.
Best Regards,
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