I have installed a Rutx11 in a motorhome and it was switched off for several weeks. Now in the new travelling session I want to log into the system again, but I always get the message that the password is wrong, which can’t really be the case.
Even a reset - as described here - by pressing the reset button for 5 seconds does not work. Strangely enough, Internet access is still possible via the inserted data card.
Does anyone recognise this phenomenon and can help me to get back into the menu?
To reset the device to either user or factory default settings, the reset button must be held for more than 5 seconds. Here’s an explanation of how long it should be pressed for the desired result.
In your case, it should be held for more than 6 seconds. Once the device boots up, you’ll be able to connect to it using the credentials provided on your router’s casing.
If you have any other questions, don’t hesitate to ask.