Is it possible to obtain a list of the “automatic APN” selection values from the device (a TRB-500 in my case)? If necessary via SSH.
After upgrade to 7.16.1 I saw a strange value for the APN and I replaced it with a manual APN selection, but I don’t know for how long that value was there already. I did not see an update to APN tables for this release.
The provider we use has a long and complicated history of names and ownerships, and it looks like the device is confused now.
Hi,
Install APN Database package from Package manager and then you will be able to see/edit APN database.
Hello,
There is indeed an APN database package available on Package Manager that contains predefined APN configurations based on mobile network operators. You can install this package via the System → Package Manager page by searching for: APN Database webui
Once installed, under the Network → Mobile → APN database page, you could find the available APNs depending on the required operator.
Alternatively, if you’d prefer to retrieve the full APN list programmatically, you can do so using the device’s API. A GET request to the following endpoint will return the complete APN database:
/apn_database/config
More documentation on that can be found here:
I hope this was the information you were looking for.
Best regards,
Ok thanks (both) for the info. This clarifies a bit what is happening.
We are using provider 204/16. This is in the table as “T-Mobile” but that has never been really correct, it was “T-Mobile NL”. That is a company that was before known as “Ben” and it was taken over by the T-Mobile company, but remained relatively independent.
About a year ago they became independent again and could no longer use the T-Mobile name, and now it is named “Odido”.
The provider “Ben” still exists as a virtual provider and it uses the “Odido” network.
We have SIM cards that are native for Odido, but the automatic APN was set to “basic.internet.ben.data”, which apparently refers to the “Ben” provider that we do not use.
Putting a SIM card in a phone, it selects the APN “internet.mobiel” which is not in the Teltonika APN database…
Putting that in the APN field manually does work and gives me service.
While the issue now has been resolved for me, will this trigger an update to the automatic APN list?
What is the procedure used to compile this list? Is every manufacturer doing that on their own?
I mean, our Samsung phones get the correct APN automatically, is that info not stored on the SIM? Does Samsung have to maintain a similar list as is in the Teltonika firmware?
APN list comes with firmware, so if you change firmware on router it will update APN list too, so for your changes in list you will need to redo them again.
For your above mentioned issue about incorrect operator and apn, support team should send that information to RnD to update APN list so you won’t need to after every firmware update, update list too.
Ok I looked it up using Google and indeed it seems the responsibility of every OS maker to maintain a database of APN values.
Not a very clever solution to the issue, I would say, but of course Teltonika is not to blame for that (and not able to change it).
For me personally, the issue is resolved.
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