For a customer we used a RUT240 global to work with their own private network. With several limitations regarding inbound/outbound connections and firewall rules.
Altough we have issues with connecting with RMS it does have a very stable mobile connection to send a heartbeat message every 15 minutes to our backend server (which is allowed via firewall rules).
However, we needed to migrate to a RUT200. But now we have a very unstable mobile connection that loses it’s connection after a few minutes. And sometime it take about a few hours to send a repeatable heartbeat instead of every 15 minutes.
Does anyone have suggestions why this is happening and what differences between a RUT240 global and a RUT200 could result in this behaviour.
Kind regards
Andy