Hello, as discussed this morning on the phone with Matas, a WireGuard tunnel that was created and functioning after its setup no longer works after the router is rebooted. Matas offered to help me resolve this issue remotely later this morning.
Best regards,
Guerric
Hello, as promised
I’ve sent you a form to fill out so we can continue our conversation in private, to avoid accidentally leaking any sensitive information. In the Ticket ID field, simply enter the thread’s number, which is 14710.
Thank you,
M.
i think there was a mention somewhere of the fix being released with 7.17, cant find the post now unfortunately
I am having this same issue I think. RUTX11 upgraded to 7.16.1 and now WG site to site connection is down on reboot until I manually toggle it off and then back on.
I downloaded a troubleshoot file archive, @MatasR can I continue this on a ticket (please send me the form as well…) or is this fix already known/coming soon?
Hi there,
I’ve sent you a form to fill out, process is as per usual, you can use the ticket ID of this thread (14710) just add a -2 so I don’t mix you guys up (14710-2).
Regarding a fix, I believe one should be coming out with 7.17, but I will have to double check on that. Moreso, I’ll probably submit your guys’s files to the R&D for investigation.
Regards,
M.
Thanks I got it. I submitted my request form.
Hello,
A fix for this issue is planned to be released with the 7.17 firmware version, which I just confirmed with the RnD.
Regards,
M.
Thank you @MatasR
I installed the 7.17 test firmware on our problematic unit. So far it is working well and the problem looks to be fixed.
Sounds good. In any case, if you see any issues, please reach out to me via e-mail to inform us.
Thank you,
M.