Hello, we have some unused devices that were selected when applying credit packs but they do not actually require them. Is there a way to transfer these credit packs, especially as these devices are not currently being used?
Hello,
For this request, we’ll need to continue the communication privately, as it involves sensitive and non-public RMS account related information.
You should find a support request form in the inbox of the email address you used for your forum registration. Kindly fill out the form and reference ticket ID: 15841 when submitting it. Once the form is completed, we’ll contact you directly via email to request the necessary details.
Best regards,
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