I have a problem accessing my Teltonika RMS account

Networking Solutions Question
1

Hello,

I have a problem accessing my Teltonika RMS account.

To log in to RMS, I need to confirm the login through the Teltonika ID app. Unfortunately, I accidentally deleted the Teltonika ID application from my phone, and now I am unable to approve the login.

I have reinstalled the app, but I no longer have access to the previous Teltonika ID configuration, so I cannot complete the authentication process.

Could you please help me reset or remove the current Teltonika ID association from my RMS account so that I can set it up again on my phone?

I have already tried contacting support by email, but I have not received a response yet.

I can provide any information required to verify that I am the owner of the account.

Thank you in advance for your help.

3

Greetings,

We will require more sensitive information from your end. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 21423.

Thank you,
Martyna