Hi. I am looking for help in getting back onto my RMS account. I have lost the original email due to a change in my ISP. I have purchased some more RMS credits, but I cannot get back on my account.
Hello,
To investigate the issue further, we will need some sensitive information from you. I have sent a form to the email address you used to register on the forum. Once you have filled out the form, you will receive a private email from us.
Please use “16111” as the ticket ID when completing the form.
Best regards,
Hello,
The 2FA has been reset.
Best regards,
This topic was automatically closed after 60 days. New replies are no longer allowed.