FMB920 + Escort TD BLE Fuel Sensor Preset Missing in Configurator 1.20.0.0

Telematics Issue
1

Hello Team,

I am trying to integrate an Escort TD BLE fuel sensor with a Teltonika FMB920.

Device:

  • FMB920

  • Firmware: 04.00.00 Rev.13

  • Configurator version: 1.20.0.0

Sensor:

  • Escort TD BLE

  • Bluetooth 4.0

  • MAC Address available

I followed the Teltonika documentation and set:

  • Bluetooth 4.0 enabled

  • Non Stop Scan enabled

  • BT Power Level 7

  • BLE Connection Control allowed

When I select Advanced Mode under Bluetooth 4.0 → Custom Sensors, the configurator only displays the Advanced Configuration table.

According to the documentation, I should be able to load an Escort Fuel BLE preset, but no preset selection button appears.

Could you please advise:

  1. Whether Configurator 1.20.0.0 supports Escort TD BLE presets?

  2. Which Configurator version should be used?

  3. What is the correct configuration procedure for Escort TD BLE sensors on FMB920?

Thank you.

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2

Hi,

Thanks for writing to us.

From the same window, please scroll to the right. You will find the Preset Button option, which allows you to select a predefined profile for the BLE sensor.

Simply choose the preset that matches your BLE device. If your BLE device is not available in the list, please create a support ticket and attach the BLE protocol documentation for the device.

Once we have the protocol document, we can review the data being broadcast by the BLE sensor, identify the relevant bytes and parameters, and determine whether it can be supported. If supported, we can create and save a new preset profile for that BLE device.

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Thanks