Extremely high data consumption

[TGY]

Hi,

We have hundreds of RUT200 that started during this month to have data usage increased by 2000%. I have disconnected all devices from the router still high traffic. Does anyone had a similar situation? Thank you

[TGY]

I mention also that most of the data usage comes from an unknown connection to amazon:

[Marija]

Hello,

For testing purposes, could you please reset the device to factory defaults (as described here: https://wiki.teltonika-networks.com/view/RUT200_Device_Recovery_Options#Factory_reset), reconfigure it, and check if the issue persists?
To avoid losing your current configurations, you can create a backup of the device as described here: Create Backup.

Please let me know how it goes, and feel free to reach out if you encounter any difficulties.

Best regards,

[MRK]

ec2-18-192-27-240.eu-central-1.compute.amazonaws.com redirects to https://account.rms.teltonika-networks.com/. No need to reset device to factory defaults, just disable RMS service