Events log sms does not appear

Hello everyone,
on a RUT 200 in Event Log I have several messages “SMS received from: +OrangeConso (internal modem)”

But in “services/Mobile utilities/Messages” I just have a message for an advertisement dated 9 October 2024.

How can I access the Orange message?

thanks

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately regarding this issue. For the ticket ID, please use “9999”.

Best regards,

Hello,

Could you please confirm if the issue was due to insufficient space on your device for storing received messages? You can find this under Services → Mobile Utilities → Messages → Storage in the WebUI.

Best regards,

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