Hi, we’ve got RUT200 (SERIAL: 6009823514), and get remote access limitation when activating eSIM and making it the primary connection.
Would changing the eSIM profile type anyhow help to avoid this limitation?
Would we solve the issue if we use SIM as primary connection instead of eSIM?
Thanks,
Kerpak dev team
It’s bootstrap eSIM profile, you can’t change this profile type, which is used only for RMS connection and installing new eSIM profile. Bootstrap will be removed when you install new eSIM profile.
Hello @muradyan,
Apologies for the delayed response.
Could you kindly confirm whether the issue has been resolved, or if you still require any assistance?
Best regards,
