Email recipientts

[Justinas]

Greetings,

Since the email function works correctly with a Google account, we can confirm the issue is not with the RUT241 configuration, but rather with the security restrictions on the Outlook account side.

Please note that configuring or troubleshooting third-party email account restrictions is out of our support scope .

I recommend reviewing this reply on your other post regarding a specific setting that needs to be turned on:

Rut241 email recipients

I’m just going to jump in here as i did this with a RUTX11 with an o365 setup and got stuck for a week. It came down to the fact that the email account we were being asked to used required MFA. The error is not very apparent. This is a setting in AZURE that you can turn off for that specific user. (You can also do some other crazy things if your concerned about security. e.g. make sure your using an obsurdly long password and you can in Azure lock the use of the account login to a MAC or IP of …

Best Regards,
Justinas