Difficulty Setting Up Teltonika Device with GPS Tracking!

[danieeljose]

Hi everyone,

I have been trying to set up one of my Teltonika devices for GPS tracking but I am running into some issues. I am using the FMB920 model and everything seems connected properly but the GPS data isn’t showing up in the Teltonika IoT Platform.

Installed the device as per the user manual.
Checked the SIM card and confirmed the data connection is active.
Set up the device parameters in the IoT platform.

Despite following all the steps…, the GPS data is either not updating or showing up as invalid. I have tried rebooting the device multiple times and checking the connections again.

Has anyone experienced a similar issue or have any suggestions on what might be wrong: ?? Any help or troubleshooting tips would be really appreciated !! I have also read this thread https://community.teltonika.lt/t/no-gps-signal-from-01-01-2025-ccsp but couldn’t get enough solution.

Thanks in advance !!

With Regards,
Daniel Jose

[Patrick_Sangalang]

Hello @danieeljose,

I hope you are doing well. Could you confirm if you are testing inside the office, underground parking, or building parking? Kindly note that the GPS Satellites could not penetrate in such instances which causes the GPS data to be not available.

Suggesting you test the device in an open sky or install the device on the vehicle and then drive it outside so you may fetch GPS data.

For more information about setting up Teltonika FM Device, you may refer to this link: https://wiki.teltonika-gps.com/view/Universal_Device_Test_Guide

I hope this helps.

Best regards,
Patrick