please contact me, to delete a specific RMS account. A Colleague registered his company mail-address to a new RMS account, so we are blocked to invite him to our normal company account within RMS.
To assist you with this request, please fill out the form sent to your email (the one used for registering on the forum). When completing the form, use 13025 as the ticket ID. Once submitted, we will reach out with the necessary information to proceed with the account deletion.
Unfortunately, we couldn’t send an email to your inbox as it is not accepting incoming messages. Could you check whether your inbox is full or contact your IT administrator to investigate why your company’s email system is bouncing our messages?
that’s not a problem on our side. I am the company admin and I can say there is notthing wrong with my inbox. I get a lot of emails also from externals the whole day and the last week. I also receive the status notifications from this forum about new answers to this
thread. So everything seems fine on my side.
What exactly ist the error code on your side?
Hello Support,
can you also sent me a form. I have 1 user who lost his TOTP application.
I want to delete the account to make a new one with the same mail adres.
Thank you,
The form to submit has been sent to your email address used for registering on the forum. When completing it, please use 13025-1 as the ticket ID. After submission, we will contact you privately with the necessary information requested.