I’ve put in a new SIM card in one of the slots of my rut955 but the data connection state keeps saying ‘diconnected’. It also struggles to find a network. Sometimes for a bit, but then keeps searching operator state without any luck.
The sim is working with data in my phone. I already rebooted the system.
What can I do to make it connect to the data of the sim?
To assist you effectively, could you please check or share the following details:
Does the SIM card require a PIN code? If so, please ensure it’s entered correctly under the Network → Mobile → General settings.
Is the correct APN being selected? Please try specifying the APN manually, as provided by your SIM’s network operator, under Network → WAN → mob1s1a1 settings.
Which SIM slot are you using? If you’ve placed it into the second SIM slot, make sure it’s selected as default under Network → Mobile → SIM2 tab.
Are both mobile antennas properly connected?
Do any mobile connection error messages appear in the WebUI?
e.g., ESM reject, limited service, etc.
As a test, you can try setting the PDP type to IPv4 only under Network → WAN → mob1s1a1 and observe whether this improves connectivity.
If the issue persists, please try performing a manual network scan:
Navigate to Network → Mobile → Network operators, set Connection mode to Manual, and press Scan for operators. Once the scan completes, check whether your desired operator appears in the list and attempt to connect manually.
If nothing improves/changes the situation, we’ll need to contact you privately to troubleshoot and investigate this matter more effectively.