Connect to device on RUT956 LAN thru OpenVPN

Teltonika Networks
1

I’m just trying to connect remotely to a device at 192.168.2.140 which is connected to a LAN port of a RUT956, using OpenVPN, and am having trouble (can’t ping, etc.). The RUT956’s LAN IP is 192.168.2.1. I can log into the router just fine through RMS, and when I do an auto scan on RMS VPN>VPN hubs>[my hub]>Routes>Add Route>Auto Scan>Device>[my device]>Scan Device my device at 192.168.2.140 comes up, and I can add the route. But can’t ping or connect to it through the ports I normally use. (Ping is enabled in Management>Devices>Firewall>Traffic Rules>…for Source zone: wan.)

My virtual network address is 192.168.255.0 and my IP address under “Sessions” under VPN hubs>[my hub]>General>Sessions is 192.168.255.10, whatever that means.

Any help much appreciated!
Clayton

3

Hello,

Could you please specify if you can reach your RUT956 via its VPN IP? If not, we should resolve this issue first before checking why you cannot reach the LAN device.

Best Regards,

4

Hi,
By its VPN IP do you mean the 192.168.255.10 described above? If not, where do I find that?

When I try that IP I get a blank white screen after a warning that my connection isn’t private and after the browser spins for a long time, although the browser identifies it as “Teltonika Networks”.

Thanks,

5

Ok so I tried another site with the same router with the same VPN IP (192.168.255.10) and I got a login screen. So what can I do to get that on the site in question??

Thanks!

6

…I looked at all the settings I can think of and couldn’t find a difference between the working site and this one. Any thoughts appreciated!

7

Hello,

I apologize for the late response. Regarding the “RUT956 VPN IP,” I meant the IP address that your router receives in the RMS VPN hub

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Could you please check if you can reach your router using this IP and let me know? Thank you!

Best Regards,

8

Marija,

All I have is this one IP address in that location. Am I missing something?

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Thanks!

9

…although I show that same address you marked here:

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Should I try that? Or is something missing in the Sessions section?

Thanks,
Clayton

10

Hello,

Yes, this is the VPN IP (192.168.255.10) address of your RUT956. Please try using it to access your device’s WebUI. You should be able to do so.

Please let me know if it works, so we can proceed.

Best Regards,

11

Marija,
Ok, tried the 192.168.255.10 and could NOT access the WebUI.

12

Also, the forum says the topic will close in 16 hours - is there a way to extend that?

13

Also also, does it matter which of these I download the profile from?

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14

I’ve a similar issue. trying to reach a module on my RUT901. VPN is up and running and I can access the RUT without issue from my browser, but cannot access any other device even with the routing set up to a recognised device. Ive tried this with an OpenVPN and RMS VPN Hub.

15

This topic was automatically closed after 18 days. New replies are no longer allowed.

17

Hello,

Thank you for confirming that you cannot access your RUT956 via its VPN IP. First, we need to identify the problem, and then we can look into the routes.

Please ensure that in your router’s WebUI, under System → Administration → Access Control, the “WebUI” remote HTTP access is enabled. If it is turned off, you will not be able to reach your device remotely.

Regarding the clients section in the RMS VPN hub, I have tried downloading files from two RMS users, and both files worked, allowing OpenVPN Connect to connect. So, it doesn’t really matter which file you use.

Please let me know how it goes!

Best Regards,

18

Hello,

In this topic, the client couldn’t access the RUT device remotely. For your question, please create a separate topic. Thank you.

Best Regards,

19

thanks for share