Certificate of Origin TRB501

Networking Solutions Other
1

Hi Teltonika Team,

we urgently need the Certificate of Origin for a TRB501 gateway for export. We requested this document several weeks ago through our distributor, but neither we nor the distributor have received any response from Teltonika.

The document is critical, as we must export the device as a replacement unit to resolve a service outage. I understand that this process normally goes through the distributor, but we are not making any progress at that level.

We kindly ask for your support.

Thank you in advance.

Best regards

3

Greetings, @mike_orbit,

I hope you’re doing well.

I have forwarded your request to the responsible department for further review. I will keep you informed and provide an update as soon as I receive more information.

Best regards,
V.

4

Greetings,

I hope this message finds you well,

Could you please share the name of the distributor and country to which are you going to export the device?

Kind regards,
V.

5

Hello,

our distributor is ICO Innovative Computer GmbH in Diez, Germany. We want to export to Turkey.

Best regards, Mike

6

Greetings,

I hope you’re doing well,

These certificates are issued by the distributor, additionally, you can try filling out the Contact us form in our website regarding this.

Kind regards,
V.

7

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