I have several TRB255/256s in the field that I monitor their cellular interface for traffic throughput and alert when it is outside of normal thresholds. However, it appears the teltonikas change their snmp interface OID after a reboot or reconnect. This annoyingly makes a dynamic interface that I have to re-add frequently. The traffic sensor I add looks like this
and after every reboot/disconnect the interface # increments. Occassionally it will come back to a previously used # and populate data again as below.
I’ve sent a request to our R&D to receive a proper answer on whether anything can be done regarding this behaviour. I’ll get back to you as soon as I have a response.
I’d like to collect the troubleshoot file from your device, however, for that, we’ll need to continue our conversation in private. I’ve sent you a form to fill out, which you will receive to your e-mail that you’ve registered your forum account on. In the Ticket ID field, simply enter the ID 16055 and I’ll reach out to you via e-mail once the form is received.
I’ve sent you a total of 2 e-mails so far and haven’t received a response to any of them unfortunately. When replying, did you press the “Reply” button on the e-mail, or sent a separate one? If you can, please try pressing “Reply” and then replying.
