Can't connect via RutOS app on RUTX50 since installing FW 7.09

NETWORKING SOLUTIONS
1

Since installing the new firmware RUTX_R_00.07.09 on my RUTX50 I can’t connect to the router via the RutOS app on iOS.
(Browser access und RMS still working.)
What happened?

2

Hello,

I have run into the same issue, I will try to contact the engineers via helpdesk to report this bug and see if they would fix it.

4

Hello @Peter.J and @Yes ,

I will contact our developers regarding this issue and let you know once I have any feedback from them. Thank you for your understanding and patience!

Best Regards

1 Like
5

Hello all, exactly the same issue with mit RUTX50 and the usage of the Teltonika RutOS-App (iOS). Thx in advance for help. Sascha

6

Hello,

Thank you for letting us know. I will add a comment to this topic once I have an update on when the issue will be fixed.

Best Regards,

7

Hello Marija - I have just managed to add my device in RutOS-app again, it worked like before. Thank you!

8

Great to hear that the issue is resolved!

Please let us know if there is anything else we can help you with.

Best Regards,

9

Hello @Peter.J and @Yes,

There is a new version of the RutOS mobile app available. Please update the app, and you should be able to add devices with firmware version 7.09 without any issues.

Best Regards,

1 Like
10

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