Can't add RUT901 to RMS

NETWORKING SOLUTIONS
1

Hi, I can’t add RUT901 to RMS

Firmware version : RUT9M_R_00.07.11.2

RMS
RMS1907×743 145 KB

I can’t find Authentication code. Where can I find it? or what should I do?

Thank you in advance for your assistance

Best regards,
Chayanin

3

Hello,

Thank you for reaching out.

Could you please provide a screenshot of the router’s WebUI with the Services → Cloud Solutions page opened?

Additionally, have you tried connecting manually via the WebUI by pressing the Connect button in the Cloud Solutions section?

Alternatively, you can initiate this action remotely by sending the following SMS command to the router: <admin password> rms_connect

Please note that the Authentication code is displayed only when the device was previously registered under another company and needs to be added to your current company.

Best regards,

4

Oh, the device is now online. It might have taken some time to establish the connection.

Thank you for your response :star_struck:

1 Like
5

Thank you for the update; you are welcome! Should you have any further questions or need assistance, feel free to reach out.

Kind regards,

1 Like