Can not add remote access

Hi, I can not create remote access to my RUTX50

Hello,

For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the **Ticket ID** field of the form, please enter the ID of this thread, which is *16959*.

Thank you,

Hello,

Brief summary of the remote session:

The device connected to the RMS automatically, and questions were addressed regarding the GPS information displayed on the RMS portal and how to create notifications when the device’s location information changes. This was achieved using the Alerts & Automations.

Best regards,

Eimantas