[Bug] RUTX11 RUTX_R 00.07.05 OpenVPN Status Incorrect

After upgrading to the latest firware, OpenVPN Client connections on the web interface show “Disconnected” even though I can verify that the VPN connection is established and matched the parameters from the web interface.

On reboot, the OpenVPN connection is established as expected, but the web interface still shows “Disconnected” and Remote IP Address: “-” but the Logs link below opens the correct / latest logs.

Hello,

Did you update the firmware with ‘keep settings’ option enabled? Since the status of the OpenVPN in the latest firmware version now shows more information in the WebUI, it is likely that there were issues when you migrated your configurations. Please, try resetting the device to factory defaults and reconfigure OpenVPN again.

Kind Regards,

Hi there, thanks for your feedback.

Did you update the firmware with ‘keep settings’ option enabled?

Of course.

Since the status of the OpenVPN in the latest firmware version now shows more information in the WebUI, it is likely that there were issues when you migrated your configurations.

Yes, it seems like this.
How can I troubleshoot this?

Please, try resetting the device to factory defaults and reconfigure OpenVPN again.

I’m certain that this is working on a “fresh” setup; The reason I post this issue is, that it’s likely to affect other users with a similiar setup (presumbably everyone who uses openvpn).

If you’re not interested in fixing it, you may close this.

This topic was automatically closed after 15 days. New replies are no longer allowed.