Bad 5g connection/speed

NETWORKING SOLUTIONS
1

Hello,
I have purchased a RUTX50. I have screwed on all the antennas and I have placed the device in the same place where my Netgear Nighthawk M6 Pro used to be. I am using the same SIM card that was previously in my Netgear Nighthawk M6 Pro. The Netgear did not have any external antennas connected, but only used the internal antennas.
After putting the RUTX50 into operation and configuring it, I ran a speed test. Unfortunately, the speed test only showed 50% of the speed that the Netgear was able to deliver. Have I done something wrong, or is the reception of the RUTX50 much worse than that of the Netgear?

Thanks for help.

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2

I have now also tried it on the outside of my roof. I have also connected two external outdoor antennas. Every test has shown a data transfer rate of 50 - 80 MBit in the download. With the Netgear, I get 160 - 170 MBit when the router is connected inside and it is attached without an antenna.

3

I can see that you have the latest firmware installed for the router. Have you also updated the firmware for the internal modem too?

4

No new update available for the modem.

5

I tried a few other locations again. I also finely adjusted the antennas to different positions at each location. I found a location and an antenna setting where the device delivers about 80% of the performance of the Nighthawk. I suspect that it has something to do with the antennas and the reception performance.
I’ll test this with an external antenna in the next few days. I have ordered the Poynting EPNT-4 for this purpose. Unfortunately, I have to position the antenna on a part of my roof where the RUTX50 generally had poor reception. The transmission mast is about 100 metres away as the crow flies, but I have no line of sight. There are 3 houses and a few trees in front of it.
Does anyone have a recommendation for a better aerial, or a tip as to whether a directional aerial would be better in this location?

7

I’m no expert at all, but i’m thinking 100mtrs could be far too close.

I was also disappointed with the performance of the supplied antennas and bought a Poynting xpol 24 and what a difference it made, impressed indeed.

Based solely on my own unprofessional experience, i had superior results when i pointed my antenna at a cluster of masts rather than just a single isolated mast on its own.
Hop over to a website called Cellmapper, find yourself and work out where your local masts are for your network provider.

Using an Omni-directional antenna, you may not be connected to the mast you expect.

Login to router and go to Status > Network > Mobile and find Cell Info > Cell Id, copy the CellID number then have a look at https://www.cellmapper.net/enbid. Paste or type in the CellID number. Look for the eNBID number. This is the mast you are connected to, find it on the Cellmaper map.

An external directional antenna may be a better choice.

8

@akwe-xavante thanks for the tip with the cellmapper. at least now I know for sure that I am always connected to the same mast. I was able to find out from the map that I am about 1km away from the mast instead of 100m. I made a big mistake there. You can click on the mast on the map. Then you see gray rectangles. Our house is in the area of 2 gray rectangles. Other surrounding radio masts do not show a gray rectangle in our area. I have read that a directional antenna is only useful if you have visual contact with the radio mast. In my case, however, visual contact is prevented by a few houses and a few trees. So I have now tested it with the Poynting EPNT-4. I set everything up in the same place as the RUTX50 with its own antennas and didn’t get any obfuscation. However, this is in an attic inside (uninsulated). I’ll test it again outside in the next few days, but I’ve had much poorer reception with all the routers so far.

9

When I received my Poynting xpol-24 antenna I tried it initially indoors through a closed window sat on a window sill. I was pleased with the result, but I knew I was going to be putting it outside within a few days.

When I fitted it outside the difference was even better. Triple the speed I was having with it sat on a window sill behind a window.

My nearest mast is 2.6 miles or 4.2km in direct line of sight though and I’m currently getting anything from 175Mb/s to 243Mb/s. The mast is on an industrial estate so speed drops just before 8am, break times, lunch and just before 5pm for about half hour. Speed drops when the local school kids are on holiday too.

10

I spent several hours using the outdoor antenna in various locations with different orientations. The result is that the best position is again indoors at a very special place and height in the attic. The result is approx. 50 MBit in download and approx. 10 MBit in upload worse than with the Netgear Nighthawk without antenna and indoors. This means that the RUTX50 performs approx. 25% worse than the Netgear Nighthawk 6 Pro.
Unfortunately, I don’t understand this. Should I try a directional antenna again? Does that make sense without direct line of sight?

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Before i chose the Poynting xpol 24 antenna, i phoned Poynting and ask for advice, the chap was adamant that because the router was placed stationary inside a building opposed to being mobile in a vehicle i should choose a directional antenna and not an omni-directional antenna.
Hope the following two images help.
Initial 4G signal was idle, no activity. I then began the speed test and the modem switched to 5G as expected, after the speed test it switched back to 4G. I have found this to be normal.

Signal Strength
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Speed Test
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When i have data travelling back and forth i am given a 5G connection, when it’s idle i get bumped down to 4G+ (LTE-A) and sometimes just 4G. This very quickly changes back to 5G when the connection becomes active again.

13

Do you have visual contact with the transmission mast, or are there houses and trees between the mast and your antenna?

14

I can see the mast I’m connected too, just with a telescope. Try phoning Poynting for advice. My gut feeling is that an antenna regardless of type and regardless of whether you can actually see your mast or not will capture any signal available as best it can. My gut feeling is that a directional antenna can be better because you can point it at a mast or a cluster of masts that you perhaps can see even if they are further away and get a better signal. You’ll have no control of an omni-directional antenna.

Will the Nighthawk antennas fit onto the Teltonika router!?

15

Hello,

Upon checking the specifications of the Netgear Nighthawk M6 Pro, it supports WiFi 6E and has 2.5Gbps on its Ethernet port. So regardless if you’re device is connected wirelessly or via wired, it is expected to get a better download speed from it.

RUTX50 has 802.311 b/g/n/ ac (WiFi 5) and each Ethernet port only supports 1Gbps. Therefore, while the antennas can have a factor regarding the speed and reliability of your connectivity, the mentioned spec of nighthawk device has way more impact especially when a download speed comparison is conducted.

Below are the things you can do to improve the speed of your Teltonika device:

  1. Enable the software offloading.
  2. Locking the frequency bands based on your location.

Best regards,
Robert

16

Hello and thanks for the answer.

The RUTX50 is connected to a Netgear ORBI 960 system with a 3 meter LAN cable. To find out the speed, I use the built-in speed test on the RUTX50 and also the built-in speed test in the Orbi. I measure slightly lower values with a speed test on the PC. However, I use the values from the RUTX50 and the ORBI as a reference. Losses via WLAN should therefore be ruled out.

Software offloading was already activated.

Locking the frequency bands based on your location.
Is this necessary if you are only ever connected to one transmitter mast? If I measure while I am connected to the “best” transmitter mast?

With a little research, I have now created the following custom script:

gsmctl -A 'AT+QNWLOCK="common/lte",3,1300,202,6400,269,431070,430'
sleep 5

(
while true
do
OUTPUT=$(gsmctl -A 'AT+QNWLOCK="common/lte"')
if [[ $OUTPUT != '+QNWLOCK: "common/lte",3,1300,202,6400,269,431070,430' ]]; then
gsmctl -A 'AT+QNWLOCK="common/lte",3,1300,202,6400,269,431070,430'
fi
sleep 3600
done
) &

exit 0

However, this does not change the result.

1 Like
17

Something changed into Network - Mobile

Before the script:

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After the Script:

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