Automatic switching from three-phase to single-phase and back

Hi,

I would like to purchase your charging station with a smart meter, and I already have a solar power system. I couldn’t find in the instructions—either explicitly or because I don’t fully understand—whether the charging station allows switching from three-phase charging to single-phase charging (when one of the three phases runs out of available current up to the maximum limit, e.g., 25A per phase) and then switching back to three-phase charging when the load on the remaining phases decreases.

If this functionality is available, I would like to know when this switching occurs and whether it is possible to configure or modify these conditions. In which charging modes does this automatic switching between three-phase and single-phase charging (and vice versa) work?

I am particularly interested in this functionality during winter and at night when there is no solar energy production, as I have a single-phase heat pump and other high-power electrical consumers. It often happens that one or even two phases are heavily loaded with consumers, while the third phase might not be. If I understand correctly, your charger should be able to automatically select the “free” phase and use it for single-phase charging.

I believe that in the case where one or two phases are occupied, it is better for the charger to continue charging on a single phase rather than stopping the charging process entirely. That way, the vehicle can still be charged during this time instead of not charging at all.

thx
Bost

Good Morning,

Would it be possible to send me Troubleshoot file to support.energy@teltonika.lt ?
Instructions here: https://wiki.teltonika-energy.com/view/Troubleshooting_Guide

Depends on the selected charging mode, behavior of the charger will be different
https://wiki.teltonika-energy.com/view/Solar_integration

Waiting for Troubleshoot file to provide more comments

Br,

Dear Donatas

I believe there has been a misunderstanding—I do not have your charging station yet. However, I am seriously interested in purchasing one, but I will not proceed with the purchase until I fully understand certain functionalities.

I understand the operation described here: https://wiki.teltonika-energy.com/view/Solar_integration. However, there is no mention of automatic switching between 1-phase and 3-phase charging.

In this link, users describe switching from 3-phase to 1-phase and back, as well as related issues: Switches to 1-phase charging and not going back to 3-phase.

Where in the manual or wiki is this functionality described? Please provide a link.

br
Bost

Hello,

In the wiki page, there is no information about automatic switches between phases, as each solar installation is a bit different.
Switching from 3P to 1P is automatic
Issue related to not coming back to 3P was solved with FW fix
Adding picture of Phase Balancing from training material